There’s not much “business as usual” to be found these days, in the early months of COVID-19. The pandemic is a Pivot Point of global proportions. It demands our full attention and the very best of organizational, community, and governmental leadership.
If you’re like me, you’ve noticed the leaders who are truly up to the task. And shaken your head at those who show us they aren’t.
In the coming weeks, I will be sharing with you some amazing insights on leading through crisis, shared by some of my favorite clients. Up first, you’ll hear from Debbie Visconi, President and Chief Executive Officer for Bergen New Bride Medical Center in Paramus, NJ. Debbie and I have known each other for years, having first met when I was coaching and advising top leaders at Atlantic Health Systems. At the time, Debbie had recently been tapped by David Shulkin to serve as Chief of Operations at Morristown Memorial Hospital. Several years later, she and I reconnected during the writing of my book, Slow Down to Speed Up: Lead, Succeed and Thrive in a 24/7 World.
I invite you to consider the same questions I will be posing to Debbie during our upcoming call.
1. In which ways has the pandemic changed the way you lead?
2. In the face of COVID-19, how do you inspire confidence and hope among your key constituents (employees, customers, suppliers, partners, regulators, the public…)?
3. Which innovations in your industry have either emerged or accelerated in response to the crisis?
4. Which other modifications or transformations will be needed to get us through the current crisis and prepare us for the future?
5. For the foreseeable future, we can anticipate that some aspects of life will not return to normal — perhaps they never will. That said, which are the positive changes you’d want, or expect, to stick? And what are the negative changes for which we must be prepared?
I’d love to hear your thoughts on these strategic issues, along with advice you’ve got for others leading their organizations through crisis. And if you are in a senior management role and would like to record a Zoom conversation with me, let me know!
Remember, in the coming weeks and months, I will continue to offer you advice to help lead in these unprecedented times. Please email me with additional topics you’d like me to address. Call anytime you need me. I’m here for you.
To your continued health, wellness, and steadfast leadership.