Case in point. My client, Tina, is a seasoned executive at a global healthcare company, and she’s seen the rush-to-decide dynamic time and time again. Several years ago, Tina and her team were asked to salvage a major initiative that was on the verge of collapse. It was an important project, involving the development of a new IT system to process critical safety data for the FDA. By the time Tina was brought in to help, the project was a full year behind schedule and failing fast.
The problem was this: To be properly implemented, the new system would need to incorporate meaningful input from stakeholders across functions. It was an essential step for getting the system to work properly. But in an effort to hit an overly aggressive deadline, the project had been rushed—a lot. And while things progressed well enough at first, significant problems arose over time. Due to lack of communication and coordination, significant mistakes were made and relationships became strained. Ultimately, the entire system had to be rebuilt. It required an additional year and $2 million to arrive at a solution that worked. Time had been wasted, money squandered, and collaborations strained. Yet it had all been quite preventable. Dedicating a bit of time for upfront conversations would have made all the difference.
Are you making the time to articulate questions? By directly and proactively posing questions—about decisions, strategy, context, management changes, market challenges, and more—you create clarity. And that will help you accelerate progress, avoid mistakes, and prevent unwanted disruptions. It takes time, that’s true. But trust me, the return on that time will be exponential. Â
To learn about the ways I’m helping executives and their teams increase communication, improve collaboration, make the best decisions, and accelerate results, check out my all-new website, www.lizbywater.com. Or send me an email liz@lizybwater.com. I’d love to hear from you!
“It is without hesitation that I can recommend Liz for her professionalism, intellectual capital and ability to move leaders forward on their journey towards leadership excellence. Liz is warm, outgoing and able to bring out the best in her clients.â€
Tracy Duberman, PhD, MPH, FACHE, The Leadership Development Group (TLD Group)
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